Imibuzo Evame Ukubuzwa

FAQ

IMIBUZO EJWAYELEKILE UKUBUZWA

Athini amanani akho?

Izintengo zethu zingase zishintshe kuye ngokuhlinzeka nezinye izici zemakethe. Sizokuthumelela uhlu lwamanani olubuyekeziwe ngemuva kokuthi inkampani yakho isithinte ukuze uthole imininingwane eyengeziwe.

Ingabe unenani elincane le-oda?

Yebo, sidinga wonke ama-oda wamazwe ngamazwe ukuthi abe nenani eliqhubekayo le-oda elincane. Uma ufuna ukuthengisa kabusha kodwa ngamanani amancane kakhulu, sincoma ukuthi uhlole iwebhusayithi yethu

Ungakwazi yini ukunikeza amadokhumenti afanele?

Yebo, singanikeza imibhalo eminingi ehlanganisa Izitifiketi Zokuhlaziya / Ukuvumelana; Umshwalense; Umsuka, namanye amadokhumenti okuthekelisa lapho kudingeka.

Siyini isikhathi sokuhola esimaphakathi?

Kumasampuli, isikhathi sokuhola cishe yizinsuku eziyi-7. Ngokukhiqizwa okukhulu, isikhathi sokuhola siyizinsuku ezingama-20-30 ngemuva kokuthola inkokhelo yediphozithi. Izikhathi zokuhola ziqala ukusebenza lapho (1) sesithole idiphozithi yakho, futhi (2) sinemvume yakho yokugcina yemikhiqizo yakho. Uma izikhathi zethu zokuhola zingasebenzi nomnqamulajuqu wakho, sicela uhlole izidingo zakho ngokuthengisa kwakho. Kuzo zonke izimo sizozama ukwanelisa izidingo zakho. Ezimweni eziningi siyakwazi ukwenza kanjalo.

Yiziphi izinhlobo zezindlela zokukhokha ozamukelayo?

Ungenza inkokhelo ku-akhawunti yethu yasebhange, i-Western Union noma i-PayPal:
Idiphozithi engu-30% kusengaphambili, ibhalansi engu-70% iqhathaniswa nekhophi ye-B/L.

Iyini iwaranti yomkhiqizo?

Sinikeza iwaranti impahla yethu kanye nomsebenzi. Ukuzibophezela kwethu wukwaneliseka kwakho ngemikhiqizo yethu. Ngewaranti noma cha, kuwusiko lwenkampani yethu ukubhekana nokuxazulula zonke izinkinga zamakhasimende ngendlela eyanelisa wonke umuntu.

Ingabe uyakuqinisekisa ukulethwa okuphephile nokuvikelekile kwemikhiqizo?

Yebo, sihlala sisebenzisa ukupakishwa kokuthekelisa kwekhwalithi ephezulu. Siphinde sisebenzisa ukupakishwa kwengozi okukhethekile kwezimpahla eziyingozi kanye nabathumeli abaqinisekisiwe besitoreji esibandayo ezintweni ezizwelayo kukushisa. Izimfuneko zokupakishwa kochwepheshe nezingezona ezijwayelekile zingase zibe nenkokhiso eyengeziwe.

Kuthiwani ngezimali zokuthumela?

Izindleko zokuthumela zincike endleleni okhetha ngayo ukuthola izimpahla. I-Express ngokuvamile iyindlela eshesha kakhulu kodwa futhi ebiza kakhulu. I-Seafreight iyisixazululo esingcono kakhulu samanani amakhulu. Izilinganiso ngqo zempahla singakunikeza kuphela uma sazi imininingwane yenani, isisindo kanye nendlela. Sicela usithinte ukuze uthole ulwazi olwengeziwe.

Ithini indlela yakho yokulethwa?

Sea Shipping

I-Sea Shipping iyindlela yokuthutha yezomnotho. Sinolwazi ekuhleleni umkhumbi wasolwandle ukuze songe izindleko zekhasimende.

Air Shipping

I-Air Shipping iyindlela yokuthutha esheshayo. Uma udinga amabhodlela ngokushesha, sizokhetha ukuthunyelwa ngomoya ukuze songe isikhathi sekhasimende.

Express

Ngama-oda amancane naphuthumayo, singahlela ukuthunyelwa kwamakhasimende okusheshayo njenge-DHL, i-Fedex.

UFUNA UKUSEBENZA NATHI?